Rockford Scanner

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Recently surrounding Police Departments have seen an enormous increase in 911 hang-up and misdials coming into our dispatch center. It is our responsibility to call everyone back when they hang up to ensure you are safe. If you do accidentally dial 911, please stay on the line and let the dispatcher know it was an accident!

Additionally, there are many ways to play your part to help lower the number of these accidental calls. Depending on the operating device, most smartphones and watches have Emergency SOS features that may be activated by pressing the volume or power buttons multiple times. Deactivating these types of features, can help prevent the accidental calls.
Follow the steps below to turn the feature off –
Android:
1. Open your phone’s Settings app.
2. Tap Safety & emergency Emergency SOS.
3. Turn off Use Emergency SOS.
iPhone:
1. Go to Settings > Emergency SOS.
2. Turn “Call with Hold and Release” off.
3. Turn “Call with 5 presses” off.
iWatch:
1. Open the Watch app on your iPhone, then tap the My Watch tab.
2. Tap Emergency SOS.
3. Turn off Hold Side Button to Dial.

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